Client Testimonials

Below are comments from some of our clients on their experience of using our services:

Very informative & precise financial advice making it easy for us to understand. Created an excellent package for our finances for the future.
Robert & Caroline Geary – Knighton, Leicester

Excellent service: I would not hesitate in recommending Provident Solutions to anyone. 10 out of 10.
Joanne Wright - Wigston, Leicester

We were really pleased with the prompt & professional service provided by Paul Smith of Provident Solutions. It took all the worry out of sorting out the best Annuity for my pension funds. Paul was very informative, and explained everything in simple terms which we could follow. We will definitely use Provident Solutions again if we need any more financial advice in the future and would certainly recommend them to our friends. Many thanks again.
Terry & Mia Reid - Wigston, Leicester.

The service provided was very thorough - 5 star rating, Paul explained things clearly and the advice on Pensions was excellent.
Vaughan Neal - Leicester Forest East, Leicester

Provident Solutions have proved to be a reliable and proficient service. Following our initial enquiry I was able to make an appointment almost immediately and was given valuable, easy to understand information and advice without pressure or intimidation. I would definitely recommend Provident Solutions and will continue to use their services in the future.
Kim Fox - Aylestone, Leicester

An excellent service, all of my options were well explained, a good personal service and nice to know you are always at the other end of the telephone.
Ceri Pope - Fakenham, Norfolk

Provident Solutions have provided us with an excellent service and we are very pleased with this. Communication has been fantastic, we always knew where we were. We look forward to continued support in our ongoing changing financial circumstances.
Murray & Leslie Banks - Elvington, York

I first contacted Paul Smith of Provident Solutions in early summer and he gave me an extremely comprehensive report to our enquiry resulting in a very satisfactory conclusion. Paul has been very helpful and worked hard for us on our behalf. We would have no hesitation in recommending him to future clients.
Len Brown - Wigston, Leicester

Mr Paul Smith was very professional & friendly.  Very prompt arriving at our house within 24 hours of our phone call and soon sorted out my private pension.  We would definitely recommend Paul from Provident Solutions.  Information was explained in detail and in a way that we could easily understand. Honest advice.  Everything perfect – 10 star rating.
Christopher & Monica Walker - West Knighton, Leicester

Paul Smith put a great deal of time and energy into ensuring that all our requirements were totally catered for. He was extremely reliable, knowledgeable, professional and friendly. All the information was explained in detail and in a way that we could easily understand. During the process Paul continually monitored all the segments of our portfolio to ensure a smooth trouble free completion. A complete success!!
Tania Taylor - Bromsberrow, Hereford

Really really pleased with the service provided. It took all the hassle out of my re-mortgage. It was all done and sorted for me. I didn’t even have to leave home as he came to me. Fantastic!!
Sharon Read - Narborough Road, Leicester

As a first time buyer with little knowledge of mortgages it was reassuring to know that Provident Solutions was seeking to get me the best possible deal. I feel confident that the advice Paul and his team gave me helped to achieve the best deal. I would recommend Provident Solutions to all seeking good honest advice without reservation.
Jon Hubbard - Virginia Water, Surrey

After calling other companies about re-mortgaging & receiving advice on only a small amount of mortgages and considering the large amount we would be charged by these companies for their advice, we called Provident Solutions. They stood out against the others. We were impressed with professional and honest advice we received and best of all they did not charge us a fee. They listened to what we wanted and gave us up to date advice and mortgage rates. They did all the hard work and saved us money. We also received free advice on our life cover. A company you can trust.
Sharon Whitmore - Great Glen, Leicester

Whilst dealing with Provident Solutions in seeking an alternative mortgage supplier I found my dealings with your company to be conducted to the very highest standard. All of your staff were friendly, helpful and knowledgeable. My New mortgage that was arranged by Provident Solutions has reduced my monthly payments considerably. Well done, please convey my thanks to all your staff.
Michael Cole - Great Glen, Leicester

Very good, Very Patient, kept me informed.
Sheila Hulme - Fleckney, Leicester

Exceptional service. Very thorough and professional at every stage of the process. Provident Solutions spent a lot of time with us, explaining all the different mortgage options and finding the most suitable plan for us. Highly recommended.
Laurie Smith & Hannah Fitzpatrick - Pocklington, York

Just a note to thank you for all your help and support in getting thing sorted out for me, during this very difficult time. With Best wishes
Carol Dickinson - North Allerton, North Yorkshire

Thought your overall service was excellent, everything was explained in a way I could understand.
Ron Smith - Croft, Leicester

Excellent service provided. Paul found information about other Annuity providers very quickly and got quotations on a like for like basis promptly which meant it was easy to compare.
Mr & Mrs Zaverilal Pala - Wigston, Leicester

A wonderful service. Paul made the daunting process of obtaining Mortgage and Life Insurance so simple. An honest and Independent overview of Mortgages. Most importantly meetings and phone calls which were promised were upheld. Paul never failed to keep us informed throughout the process of events taking place. No criticisms!!! I have already recommended Paul to a friend.
Karen Thomas & Ian Stott - Wigston, Leicester

Excellent service
Brian & Janet Pickford - Oadby, Leicester

Good explanations in Layman's terms, an all round excellent service, very efficient and they did what they promised.
Ray Goddard - Whitwick, Leicestershire

Excellent!
Gillie Dean - Bradford on Avon, Wiltshire

Very thorough service with good explanations.
Ezekiel Bejide - Glen Parva, Leicester

Very good advice explaining what options are the best for our need for safe to moderate risk investments.
John & Sheila Taylor - Oadby, Leicester

Excellent, detailed but well explained, explained all the options well ensuring a feeling of confidence that everything would happen within the timescales required.
Rachel Moore - Great Glen, Leicester

Prompt and efficient analysed well the level of cover needed by measuring it against English tax laws and the aspects of Sharia.
Dr Abdul Vania - Evington, Leicester

I liked the fact that you visit customers at home, you effectively communicated in simple language what was available & helped me to plan my pension requirements. Thanks for everything.
Salinder Takhar - Knighton, Leicester

Excellent, very clear, efficient & helpful - we would highly recommend them. They didn't 'blind us with science'!
Derek & Freda Snelling - Wilbarston, Market Harborough.

We were both very satisfied with the service provided and the analysis of our new & existing pensions was particularly impressive.
Robert & Beverley Stone -Thurnby, Leicester.

I can't find fault with the service, everything was done very well - thank you.
Robert Beechey - Leicester.

Excellent, very informative and compliant. Well presented, very professional and easy to contact when needed.
Robert & Jean Duncan - Glen Parva, Leicester.

Friendly, fast & efficient, kept in regular contact communicating the progress of my application in words I could understand. Thanks for all your help.
Dawn Matthews - Brinsworth, Rotherham.

Extremely good! always keeping in regular contact with us by telephone or post. Very well organised, visited us at home and found us the cheapest deals.
Ami Insley & Marc Edwards - Swadlincote, Derbyshire.

Excellent, very comprehensive and pain free process. Attitude of the consultant was excellent. I felt very comfortable and confident in our discussions. I actually understood what I was being told!
Andrea Germaney - Maidenhead

We were happy with the advice given to us by Paul, he was very helpful and straight forward and put us at ease.
John & Avril Brooks - Wigston, Leicester.

Meeting was very relaxed & I was pleased with the outcome. I was very pleased to do business with Paul & we will definitely be in touch again. He explained everything in a way that was easy to understand.
John & Anne Alborn - Wigston, Leicester.

Very Professional, knowledgeable & friendly. Didn’t blind me with technical details or jargon. Gave me all the information necessary without confusing me.
Debbie Appleby - Market Harborough, Leicestershire.

Excellent service, everything was explained thoroughly and in an understandable language. My pension was discussed and a fund agreed upon which was appropriate to my circumstances. Friendly & informative advice from Paul and very pleased with the Trust recommendation for my children.
Maria Fewster - Birstall, Leicester.

Helpful, thorough and clearly explained. It would have been helpful to have met Paul some years ago!
Alan & Ann Stenfalt - Cosby, Leicester.

Meeting was very relaxed & pleased with the outcome, we were very pleased to do business with Paul & will definitely be in touch again. He explained everything easy & in a way that was understood.
John & Anne Alborn - Wigston, Leicester.

Very Professional, knowledgeable & friendly, didn’t blind me with technical details or jargon. Gave me all the information necessary without being confused.
Debbie Appleby - Market Harborough, Leicestershire.

Excellent service, everything was explained thoroughly and in understandable language. My pension was discussed and a fund agreed upon which was appropriate to my circumstances. Friendly & informative advice from Paul. A good explanation of pensions and recommendation of a trust fund for my children.
Maria Fewster - Birstall, Leicester.

We were very impressed with your help and advice, regarding ‘equity release’ and would have no hesitation in recommending your services to our friends. You were very patient and thorough in guiding us through the process, and keeping us informed throughout. It is hard to think of any aspect which could be improved!
Raymond & Eileen Collings - Wigston, Leicester.

Efficient & friendly service with a good knowledge in financial matters, clearly explained available options.
Geoff Carter - Kilby, Leicester.

Excellent level of customer service, I was kept up to date at all stages of the mortgage process and would certainly recommend to friends & family.
Alison Freear - Motherwell, Lanarkshire.

First Class service, the products were well explained and I felt confident about the information given.
Nick Oxley - Whetstone, Leicester.

I was in a panic, then made one phone call to Provident Solutions, at the end of the day the panic was over and my mortgage was sorted, the next day we signed the mortgage papers and ‘job done’. Wonderful - nothing could have been done better concerning our situation. Excellent service.
Garry & Helen Wells – Birstall, Leicester.

As always the service was efficient & comprehensive with excellent communication both by phone & email.
Gary & Kim Fox - Aylestone, Leicester.

Very helpful & informative service, explained all of my pension options well.
Mrs Pat Henson - Great Glen, Leicester.

The service provided so far has been very good especially with regards to increasing my pension income. Good explanations in general regarding pensions & investments.
Malcolm Kenyon - Wigston Harcourt, Leicester.

The service was well presented and Paul sourced the best possible mortgage deal as well as showing all of the other options.
Ron & Bridget Mapp - Wigston, Leicester.

We found the service very helpful and non-biased towards any particular products. We were given excellent advice for us to make an informed decision. The service was friendly and things were put into simple, easy to follow terms.
Bill Newton & Emma Halliday - Glen Parva, Leicester.

Listened well then gave us clear & concise advice on the options available to suit our needs we feel Paul pointed us in the right direction.
David & Rita Rudkin - Wigston, Leicester.

Well presented service, it was clear and easy to understand the financial side of the recommendations offered. All of the facts were presented well, taking time to explain to make sure we understood everything.
Geoff Astill - Leicester.

Well presented advice with no pressure a friendly and excellent service where all of our financial options were well explained.
Chris & Val Vernon - South Wigston, Leicester.

Paul Smith was very helpful, he explained everything carefully. I was glad he helped with the paperwork. I think the fact he came out to see us was great as finding time to sort out insurance is very difficult.
Martyn & Paula Hardy - Sileby, Loughborough.

Thorough, clear and complete service - we should have used Provident Solutions years ago. A good personal service with no hassle.
Ian & Ceri Moore - Thorpe Langton, Leicestershire.

Very customer friendly, we were impressed with the customer relationship strategy. A good in depth investigation and response to our requests for investments. Paul explained the reasons for a particular investment strategy well and was willing to answer all types of questions. Everything was explained at the correct level of intelligence.
Steve & Janice Paine - Wigston, Leicester.

We thought your service was fantastic! You always kept us up to date and we have no doubt that you got us the best deal for our situation. It made the experience of buying our first home an enjoyable one. Everything was communicated and explained well in a very efficient manner.
Fiona Stewart & Kevin Espin - Hamilton, Leicester.

Very good service, Paul Smith explained everything in fine detail which from previous experience with Financial Advisors has never been done before.
Andrea Moulton – Selby, North Yorkshire.

The service was very good, efficient and prompt and conducted in a professional, pleasant and polite manner. Everything was explained clearly. I now know where to turn to with any future financial problems.
Mrs Rosemary Spence – Scraptoft, Leicester.